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Attention to your personal data.

This page describes the website’s management methods as concerns the handling of the personal data of users visiting it.

This notice is provided pursuant to UE regulation n.679/2016 – Personal Data Protection Code to those who interact with web services of the company BO.VE.RO. S.r.l., accessible from the address: Borgo Pio 133 00192 Roma

The information is provided only to the website www.santannahotel.net of the Controller company and not to other websites the user may visit via links.

The Data Controller is BO.VE.RO. S.r.l. The Data Processor is Mr. Scialanga Viscardo based in Rome (RM) Borgo Pio 133, 00193, is the subject appointed by BO.VE.RO. S.r.l. who carries out the aforementioned activity under his direct supervision.

This statement conforms to European Community standards and more precisely to UE regulation n.679/2016 that the European authorities for the protection of personal data, adopted to identify some minimum requirements for the collection of personal data on-line and, in particular, the manners, times, and nature of the information that data controllers must provide to users when the latter connect to web pages, regardless of the purpose of their connection.

The data “controller”

Pursuant to UE regulation n.679/2016, Controller of the Data is the Company BO.VE.RO. S.r.l. registered office at Borgo Pio,133 Rome 00196 ITALIA

The data “processor”

Pursuant to UE regulation n.679/2016, the external data Controller for the site management and personal data acquisition during booking is the BO.VE.RO S.r.l. (www.santannahotel.net) incorporated into this website.

Data processing location

The site is hosted on machines operated by an external company; however, the reports are forwarded to the data controller for the purpose of replying to users’ requests and guaranteeing the reservation.
The processing connected to this site’s web services therefore takes place on the premises of the controller and external processors in the relevant areas.
No data from the web service is communicated by the two companies to third parties unless strictly relevant to the purpose of the processing or imposed by law or regulation.

Purpose of the data processing.

The personal data provided voluntarily and optionally by users sending requests for information about the hotel facilities (rates, room availability, etc.), or simply requests for recruitment by sending CVs in electronic format, are used for the sole purpose of performing the service or provision requested and are not disclosed to third parties unless disclosure is required by law or is strictly relevant and necessary for the fulfillment of the requests. In particular, personal data provided voluntarily by the parties concerned by the processing shall be collected and processed, including by electronic means directly and/or through delegated third parties (company for the e-mail service, company hosting the website) for the following purposes:

checking the availability of the requested room against information in the booking form; to make and confirm the reservation by providing personal identification data and credit card data as a guarantee; activating eventual promotional and commercial activities pursuant to UE regulation n.679/2016; to comply with current administrative, accounting and tax obligations, as well as with laws and regulations; providing resposes concerning our hotel services (room availability, prices, conference rooms, catering, etc.); registering in the newsletter to receive periodic commercial or promotional communications; assessing CVs that may be received for compatibility with any internal requirements; for action by the Controller in court or in the preliminary stages leading to possible legal action against abuses arising from illicit use of the website or related services by the User; statistical purposes in anonymous form (to assess the number of visits, etc.).


Personal data for the reservations shall be processed in electronic and paper format for the sole purpose of guaranteeing the rooms are booked in the conditions agreed.
The booking platform is owned by the hotel, the external processor, which will communicate the data of the party concerned to the hotel for the normal activities related to managing the accommodation. The data shall be recorded in our electronic databases accessible to staff properly instructed and trained in personal data security and confidentiality.
To confirm the booking a credit card given as firm guarantee must be provided, it being understood that the customer can choose to pay in cash at the end of the stay.

Cookies and social networks

Information acquired from cookies can be used by social networks interacting with the website. This kind of information is regulated by the law concerning Privacy and social networks. Information from the website can be used by social networks even if the users have not had access to them. To receive more information please go to the following websites:

Use of coockies for statistics.

What follows shows information, which can be used by authorised staff to monitor statistics and client’s use of sites.
To have more information please go to:

  • Google Analytics (Google). Google Analytics is a service provided by Google Inc. (“Google”). Google uses information regarding the user to study and analyse the use of the site, to have reports, which are shared with other services of Google. Google might use this kind of information to personalised in a more specific context its ads.
    Google Inc is a company based in USA.
    Privacy policy refer to http://www.google.com/intl/it/policies/privacy/. Users can disable these cookies following instructions given by the link http://tools.google.com/dlpage/gaoptout?hl=en
  • Monitoring Ads from Facebook (Facebook, Inc.): statistic service provided by Facebook, Inc., it links information given by its network with the surfing done in the website.
    This kind of information do not allow to access to the user’s identification. Facebook Inc is a company based in USA. Privacy policy http://www.facebook.com/privacy/explanation.php
  • Monitoring statistics from Google AdWords (Google Inc.): statistic service provided by Google Inc., it links information given by its network with the surfing done in the website. This kind of information do not allow to access to the user’s identification. Google Inc is a company based in USA. Privacy policyhttp://www.google.com/intl/it/ policies/privacy/.

Data subject rights

The data subjects have the right, at any time, to obtain confirmation of the existence or non-existence of the data concerned and to be informed of its content and origin, verify its accuracy or request it to be integrated, updated, or corrected. Pursuant to the same article, the data subjects have the right to request the deletion, transformation into anonymous form, or blocking of data processed in violation of the law, and in any event, to refuse its processing on legitimate grounds. Requests should be addressed to the Company IMMOBILIARE BO.VE.RO. SRL Controller of the personal data. Below are the data subject’s rights in full. – Right to access personal data and other rights

  • 1. The data subject has the right to obtain confirmation of the existence or not of any personal data concerning him, even though not yet recorded, and to have them communicated in an intelligible form. – Right to be forgotten:
  • 2. The interested party has the right to obtain the cancellation of their personal data
  • 3. The data subject has the right to obtain the following information:
    • a) the source of the personal details;
    • b) the purposes and procedures of the processing;
    • c) the logic applied in case of processing with electronic instruments;
    • d) the identity details of the controller, processors, and designated representative in the meaning of UE regulation 679/2016;
    • e) of the parties or categories of parties to whom the personal data may be communicated, or who can come to know them as appointed representatives in the territory of the State or as managers or employees.
  • 4. The data subject has the right to obtain:
    • a) the updating, editing or, when he has an interest, the integration of the data;
    • b) the deletion, anonymisation, or blocking of data processed unlawfully, including data that does not need to be retained for the purposes for which it has been collected or subsequently processed;
    • c) certification that the operations under letters a) and b) have been notified, including as concerns their content, to the persons to whom the data have been communicated or disseminated, except where such performance proves to be impossible or entails an employment of resources obviously out of all proportion to the right protected.
The data subject has the right to object, in whole or in part:
  • a) on legitimate grounds to the processing of personal data concerning him, even if pertinent for the purposes for which they have been collected ;
  • b) to the processing of personal data concerning him for the purposes of sending advertising material, direct sales, for carrying out market research or commercial communications.
For any information or request, please use the email address santanna@travel.it.

The user can manage the cookie preferences directly inside the browser until completely preventing their installation by third parties. Cookies saved in past browsing sessions can also be deleted. For information regarding the management of preferences related to cookies in your browser refer to the respective guides: Google Chrome, Mozilla Firefox, Apple Safari, Microsoft Windows Explorer. It is important to note that disabling cookies, the operation of this site could be compromised.

Any specific reference to the functioning of third-party cookies is to be considered indicative and the User is invited to consult, for further information and complete information, the privacy policy of the individual third-party services listed above.